Chile Case Analysis Essay

IntroductionThe Multi-Product wide pepper fictitious character showed all the characteristics of a decision case. At the end of the case, Mr. Thompson, the sweet sufficer, had to face with a decision whether or not move with the variegates started by the teleph aner. Therefore, we advanceed at the case with a decisive stand evince.1. What ar the specific problems & resultants set about the go with?Managers organization structure map shows that the piss distri neverthelession could not be d angiotensin-converting enzyme rise. There be to a fault many managers and this might lead to a very high individual competition. The workings structure of the bon ton does not put in front teamwork, each division is working one by one and the staff is not working as a team and this decreases the effectiveness of the stipend system, which has in any case been held as an individual activity. other major issue is the escape of practice on each other, cause master(prenomina l)ly by cultural faces that lead the employees to be more than than than individual everyone is only raise in themselves, not in the atomic number 18a they work in. Sales representatives are only interested on the product they are specifically selling and that causes differences with what the lymph nodes are looking for. Therefore, the participation struggles to accept change overs happening right now.2. How do you evaluate the speak to the immobile has interpreted so far?Multi-Products Chile has seek to keep up with the hot trends in the market by meeting the new and constantly evolving customers call for. in the beginning Thompsons arrival, the Key Accounts review and combine Solutions program were already been launched. The new designation of beau mondes Key Accounts as a strategic relationship with the customers was aimed to occasion a long-term competitive benefit for the firm and creating new benefits for the clients. Integrated Solutions meant a completely different approach in the relationship with the customers the gross gross trades representatives focused their efforts from one product and many clients to one client and a different set of products. The contri preciselyion of the gross revenue representative had to evolve befitting a consultant for the customer.The issue of Chilean cultural barriers to all overcome, in order change their sales policy, was not an easy one. They are a closed acculturation and the mentioned lack of trust that emerged between the co-workers represented an issue in the team working approach required by the transition to an incorporate sales flummox. In our view the firm has moved in the right direction. horizontal though the sales were doing well with no sign of a crisis, the gain ground delimitation was decreasing. The customers were asking for a different contour of service and, in order to be competitive in the future and coherent with the progressive spirit of the firm, a bar forwar d was necessary. Meet the customer needfully is the key to success and now the macroscopic challenge is trying to align the approach with the Chilean stopping point. Moving from a handed-down selling model to an integrated also represented an opportunity to align their schema with all the other Multi-Products branches all over the world.3. What actions should the firm take loss forward?From an integrated origins model standpoint, every maven employee should be on the same page in terms of team motivation, fraternity coherence, and content on the multi-products structure. This innovative model from the traditional business model has a lack of adaptability in the Chilean agriculture because the companys implementation isnt in its full effect. Therefore, a change in a more silky and lean instruction structure that coincides with the integrated sales model, which could be tweaked according to the Chilean culture, could be the room forward, especially when the lucre margin is decreasing where the times of culture adaptability change are needed. The fact that the Chileans are workaholics, and they are dedicated, in turning their inscription to a team oriented strategy could suffice for the one voice, one face, one company, as part of their integrated solutions model.The bonus structure could be tweaked as well for sales representatives, where a higher guardianship and bonus model for higher sales in effect could boost the companys performance. If this is streamlined, this could be the factor summation in the companys market share from a low profit margin. Due to the fact that Chileans are by nature competitive work oriented pile, an innovative competition structure that is internal and caper could be established whereby, workers motivate themselves to conquer each other, which could boilers suit beat the benchmark targets for the sales and marketing segment in the integrated solutions model. In going forward, unify the integrated solutions model, key accounts and the Chilean culture norms, mores and values of their work standards, where the team as whole could leverage their core strengths in competition, hard work with their sales representatives, could be their main factor advantage in the market.4. What are the key confer chain(s) relate in this case? How might the hang on/value chain be used as an analytical framework for instinct the organizational and managerial challenges liner the company?This case shows different key actors of the supply chain. get-go with the initial inventory with its way of procurement. Then, they explain the way they deliver their products, which is via transport shipment mostly. The new sale solution they are implementing affects the way they volition manage their orders. Adding more services in the process, as customer entrust need advices. Its overall way of retail is challenged in this case, divagation from facing an overhaul in the sales division its supply chain has to be adapted to answer the new needs. The company will need to pivot from a push performance to a curl up production. Hence, most of the supply chain is affected. This is the main organizational challenge, because every aspect of their current supply chain will slang to change. They want to reach the next level, going from a simple offering of products to a retailer of solutions, as mentioned earlier. For the supply chain, that means, more reactivity and flexibility.Several layer tools needs to be implemented. They should apply a fair(a) in time production, meaning that they will have, at least, to use the lean manufacturing to exterminate the wastes in their production. They will work with little trucks to sale more often. A diminution of their waste in the manufacturing process, and the pace they seat change their production should be as low as it atomic number 50. Its sales hoi polloi need to learn how to work together, but the top management needs to be on the same page re garding this send off, everything will start with their support. And its a rattling mistake that they dummy up have people openly doubting the overall at this point of the process.The challenge would be to badger those executives. Then create an atmosphere where collaboration is valued and useful. The entire success of this overall relies on the way people can adapt to it. And it wont be easy regarding the social value that Chile people developed. The organizational side is important, but should not be the main focus, as it is motioned in the case that they are still delivering in time their products. But memory these changes in mind is important for the long term, which is also a switch in the companys culture.5. How have steeple factors concerned the company?The social aspect of Chile has a direct impact on our company, as people in Chile are workaholics where they are more focused on individual goals than the companys goal. The use of incentives to individual sale represent atives will help increase the sales but this will again poking them towards their own individual goals. Technological base helps us in deriving 30 percent of sales. There is potential in the market but the economy is change magnitude slowly as compared to other Latin American countries. Being political enduring since last 10 years, there are legal issues regarding regulation and standards while transaction with other countries.ConclusionTo conclude, the wisest option for Thompson is to pass off the overhaul of the companys management and organizational systems. Because Multi-product Chile is at a critical point where it has to adapt in order to staycompetitive. Even if the project faces difficulties, it has to be achieved. The main factor for success, digression from the technical parts, would be to rally the employee towards this project. Starting with the executive, this is inconceivable that they are still facing trust issue from the managers at this point of the project. Re garding the technical part, in order to be able to deliver according to the new standards, they will have to switch their production from a push production to a pull production. We would recommend starting with the staple fiber tools of the lean manufacturing.